Our Limited Lifetime Warranty warrants to the consumer purchaser, a limited lifetime manufacturers guarantee, that products shall be free from defects in manufactured materials and workmanship under normal use. This warranty is effective from the date of original residential installation for as long as the residence is owned and occupied by the
original consumer purchaser.
General Warranty Guidelines
Should the product fail during applicable warranty period due to defects in manufactured materials or workmanship under normal use and in compliance with our cleaning and care instructions, the Manufacturer, at its own discretion, will provide the parts necessary to repair or replace the defective products. This warranty is nontransferable and applies to original retail purchaser only.
The warranty does not cover products that are misused, abused, mishandled, improperly cleaned, improperly installed, improperly stored, changed, modified, act of God, or damages occurring from normal wear and tear. This warranty is not valid for products used for any purpose other than the purpose for which they were originally intended. This warranty does not cover the cost of installation, removal, subsequent damage or transportation of defective product, regardless of whether the work was performed by a contractor, service company, or the consumer.
Product finishes are premium exterior grade finishes, made to withstand harsh external conditions. Over time color changes may result from exposure to light and other elements that are part of the aging process. These material variations and changes are not covered by this warranty. The Manufacturer warrants to the original consumer purchaser that its finishes are free from defect, including flaking, peeling, cracking, or massive discoloration (<5 Delta E) for a period of 3 years under normal use. The Manufacturer will pay freight costs for the first year and 50% freight costs for years 2 to 3 in the Continental U.S. and Canada.
The Manufacturer reserves the right to provide parts for repair or replacement of the defective parts and substitute any discontinued product with the most similar product in styling, finish and color available at the time the claim is submitted without the obligation to provide product to match items previously manufactured.
All parts not produced by The Manufacturer are warranted for the period provided by the original manufacturer. These parts include most accessories, such as hinges, glides, pull handles, casters, adjustable legs, etc.
This warranty is the exclusive warranty of the Manufacturer and is in lieu of all other warranties, expressed or implied. In no event shall the Manufacturer be liable for consequential, indirect or incidental damages resulting from the installation, use or failure of the product. The Manufacturer reserves the right to change or modify this warranty at any time.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
